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Q:  How do I remove stuck lids on my Hyperchiller?

Due to a recent production, some of our Hyperchillers have lids that are screwed on a little tighter than usual. Here are three tips you can try to unscrew the lid if it is put on super tight during production.

1)  Use two people. One person grip the base with both hands while second person grips the lid with both hands. And twist in opposite directions. 

2)  Place a towel over the lid to protect it, and then use a heavy serving utensil to gently tap on the lid a few times in different spots. Then try to unscrew the lid afterwards. 

3)  Wrap a thick/wide rubberband around the lid for a better grip.

If the above does not help, please fill out the form below for further assistance.