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Q:  How do I remove stuck lids on my Hyperchiller?

1)  Place the area of the stuck lid under hot running water for a few minutes.

2)  Use two people. One person grip the base with both hands while second person grips the lid with both hands. And twist in opposite directions. 

3)  Place a towel over the lid to protect it, and then use a heavy serving utensil to gently tap on the lid a few times in different spots. Then try to unscrew the lid afterwards. 

4)  Wrap a thick/wide rubber band around the lid for a better grip.

If the above does not help, please fill out the form below for further assistance.